How to book an appointment
You don’t need Bupa insurance to access treatment with us. You can self-pay and we work with most insurance companies, including AXA, Aviva, Vitality, and more.
Call us today to book an appointment, make an enquiry, or request a quote. Our dedicated teams are on hand to answer any questions you might have and provide personalised support.
If you’re an international patient, please contact our International Patient Centre.
Please note, we are unable to answer specific medical questions or offer medical advice over the phone, online, or by email.
Self-pay
Our Self-Pay team is available Monday to Friday, 8am to 6pm
Insured
Our Appointments team is available Monday to Friday, 9am to 6pm, and Saturdays from 9am to 1pm.
International
Our International Patient Centre is available Monday to Friday, 8am to 8pm, and Saturdays, from 8am to 3pm.
GP referrals
If you are using private health insurance, you will usually need to be referred by a GP before you can see a consultant for an initial consultation. Anyone can self-pay for diagnostic tests and treatments – you don’t need medical insurance and, in most cases, you don’t need a GP referral either.
If you live in the UK but don’t have a GP, you can be referred by one of our private GPs. We offer same day private GP appointments at the hospital, available 9am – 6pm Monday to Friday and 9am – 1pm Saturdays. Please call us on +44 (0)20 7244 4881 to book a private GP appointment.
If you don’t live the UK, please get in touch with our International Patient Centre who will be happy to help.
Credit and debit cards
We ask all patients to provide a credit or debit card as a prerequisite for booking an outpatients appointment. This will only be used if you have any outstanding or additional charges.