Patients and visitors / Day patients
When you arrive
Please go to the main hospital reception, where one of our team will welcome you.
We'll go through any necessary paperwork with you. If you have completed a pre-registration form, please bring it with you, or arrive at least ten minutes early so we can help you complete this.
We ask all patients to provide a credit or debit card on arrival. This will only be used if you have any outstanding charges, or for extra items such as magazines, newspapers, telephone calls, or catering for relatives. You will also need to pay for any take-home medicines or supplies.
If you have any special requirements, please let us know.
Meeting your nursing team
You will then be shown to the Day Surgery Unit (DSU).
You will be allocated a private room with a private bathroom, and you will be able to store your belongings in cupboards.
Your nurse will give you an identification bracelet which needs to be worn on your wrist or ankle at all times.
For your safety, you should tell the nurse about any medicines or dietary supplements you may be taking. You will also be asked if you have any allergies.
Sometimes it may be necessary to treat patients on a different ward. You can still expect the same exceptional care and a private room.
Before your treatment
Your consultant will come and see you before your treatment. They will talk you through the procedure and answer any questions you might have. The anaesthetist will also come to see you.
You will be asked to wear a hospital gown and be measured for anti-embolism surgical stockings, which you are required to wear. Please remove make-up, nail varnish, contact lenses, dentures, jewellery, and body piercings before arrival.
You will be told when you can expect to go to theatre. You will be escorted to theatre, and once in the anaesthetic room, the theatre staff will take over responsibility for your care from the nursing team.
Book an appointment today
Our telephone lines are open 8am to 8pm Monday to Friday and 8am to 2pm Saturdays.
Alternatively, fill out our appointment request form and we'll be in touch shortly.
Please note - regrettably we are unable to answer specific medical questions or offer medical advice via email or telephone.